How We Work
What you can expect from our team.
At Evergreen Plumbing, our number one goal is to provide unbeatable service to all our customers. If we say we’ll be there, we’ll be there!
How We Work
Payments & Deposits
We believe in clear and upfront communication when it comes to payments. To keep things simple and hassle-free, here’s what you need to know about deposits, payment terms, and invoicing.
- Deposits
A 50% deposit is required for all work over $500.
- Payment Terms
For non-account holders, payment is due within 7 days of job completion or on completion of the job. Accepted payment methods: cash, credit card, debit card, or bank transfer.
- Invoices
Once your job is complete or paused, we will send an invoice for the work completed up to that date.
Progress Payments
For larger projects, we issue progress invoices to cover labor and materials as work progresses. These invoices typically align with project stages, such as:
- Disconnection
- Pre-slab
- Pipe out
- Drainage
- Fit-off
If a project is delayed, we may also issue a progress invoice. We reserve the right to pause work if a progress payment is not made.You can request a progress payment anytime by emailing admin@evergreenplumbing.co.nz.
Worksite Standards
- Leaving Your Worksite Clean & Safe
Our professional team takes great care in ensuring that every worksite is left as clean and safe as possible. Once the job is complete, we remove all waste generated during the project unless otherwise instructed. Any hazards created during our work are carefully eliminated before we leave, so you can trust your space is left in the best possible condition.
- Stocked Work Vehicles
To streamline the process and keep costs down for our clients, our vans are stocked with a wide range of everyday parts and fittings. This helps us complete jobs efficiently without unnecessary delays. In the event that a specific part isn’t available in our vehicle, we may need to make a supply run to our merchant, and any additional time required for this will be charged accordingly.
Reliable Plumbing, Done Right.
Every Time
From residential homes to commercial projects, we’re known for our professionalism, punctuality, and 24/7 availability when it counts. When you need plumbing you can count on, call Evergreen – the name Taranaki trusts.